Senior Client Solutions Manager // Vidsy

May 16, 2024

The Role
A Client Solutions Manager at Vidsy makes things happen, acting as a true partner to our Clients, as well as our creative and commercial teams. This role oversees multiple work streams with lots of moving parts, and requires a proactive, resourceful multi-tasker who is able to align Client and Vidsy towards a common vision and business goals to achieve success. 
You’ll be Senior level with proven experience managing enterprise brand relationships and shall report to a Client Director. We are looking for strategic “thinkers” and eager “doers” who can guide the client through each step of the journey, from briefing a creative team to launching a campaign. You are able to provide exceptional client service alongside client consulting and challenging our clients to be forward-thinking on digital.

What You’ll Be Doing

    • Developing and managing relationships with a portfolio of Vidsy’s key clients.
    • Adapting to an agile, fast paced creative approach empowered by technology and a global creator community. (One that does not follow the traditional agency approach!)
    • Serve as a key catalyst for your accounts. Be the day-to-day contact managing client relationship health and client satisfaction.
    • Function as business partner, advisor and relationship lead for clients
    • Partnering with and inspiring our Strategists, Creative Leads and other key stakeholders to deliver effective video ad creative across digital.
    • Displaying an instinctive, entrepreneurial spirit to generate new commercial opportunities.

    Knowledge/Skills Required

      • 6+ years (or equivalent) client management experience, with exposure to enterprise level brands & accounts.
      • Highly organized with a strong attention to detail.
      • A thorough understanding of the advertising, social and content landscapes.
      • Ability to define goals for clients and build plans to successfully deliver against these.
      • An excellent communicator and problem solver. Able to assess, articulate and manage complex situations to make effective decisions and build proactive solutions.
      • An ability to bring multi-disciplined Teams (Creative, Strategy, Operations, etc) together to achieve a common goal.
      Compensation & Package
      💰 Competitive base salary
      💸 Commission
      📈 Share Options
      🩺 Private Healthcare
      💻 Flexible working through our ‘virtual-first’ hybrid approach
      🏝 25 days holiday plus Bank Holiday
      😇 Annual Volunteer Day
      ♥️ Vidsy’s growing well-being offering & EAP
      🍼 Enhanced parental leave policies
      🌍 Your carbon footprint offset via our Ecologi partnership
      Visit the company website