Public Affairs Manager, UK & Ireland // Klarna

December 16, 2021

About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we’ve changed the banking industry forever. And now we’re creating the world’s smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.
We are looking for an experienced public affairs practitioner to join Klarna’s UK Public Affairs team, based in London. You will be supporting the delivery of a first-class public policy and government relations program to build and maintain strong relationships with key stakeholders in the UK to ensure Klarna’s voice is heard and has impact.  
You will work closely with the Head of Public Affairs for UK & Ireland and Head of Klarna UK as well as senior leads in communications, legal, product and compliance to build and drive engagement and campaigns to support the company’s strategic goals in the UK. You will ideally already have a great understanding of the technology policy landscape as well as a strong political antennae and understanding of current affairs in the UK.
You are an excellent communicator and adept at building strong relationships with key stakeholders. You have an ability to manage an intense and fast flowing agenda. You are good at thinking strategically to solve problems. 
You might be either in an agency, in-house, political staff or a think tank/research centre but with a credible background in managing public affairs programmes, ideally for high growth orgs. You are looking for a role that will give you the latitude to be a leader and drive the delivery of high quality outputs. 

Key Responsibilities:

    • Monitor proceedings of the UK parliament and legislators, providing analysis, forward planning, internal forecasting and solutions to upcoming events, changes in legislation or political topics.
    • Produce accessible and effective written briefings on complex topics for a variety of internal and external audiences.
    • Execute a stakeholder engagement programme, including identifying and building relationships with local, regional & national politicians and trade & industry bodies.
    • Create and draft written or oral communications for submissions to government and regulatory bodies.
    • Consult and engage with key internal and external stakeholders maintaining a measured, fact-based approach to conveying business priorities and strategies.
    • Proactively identify public affairs opportunities to engage with external stakeholders, and political horizon-scanning and monitoring.
    • Supporti in the management of public affairs agency support.
    • Develop and project manage innovative policy campaigns.
    • Potentially represent the business at external meetings with political, public affairs and industry stakeholders.

    Who you are:

      • Minimum 4 years’ experience delivering effective public affairs and government relations programmes, in an agency, in-house, political staff, a think tank/research centre or in an industry body setting.
      • Experience in technology, payments, financial services, fintech, e-commerce or digital platforms is a plus. 
      • Solid understanding of fundamentals of government systems and political processes. 
      • Some knowledge of current regulations, policies, as well as the evolving industry and market environment relating to Klarna’s core businesses.
      • Excellent oral and written communication, influencing and negotiation skills with the ability to articulate and communicate at all levels both internally within the organisation and externally. 
      • Proven ability to develop collaborative relationships with business partners, senior management and internal stakeholders, fostering partnerships quickly across multiple functions. 
      • Strong commercial acumen – able to foresee the impact of political developments on the business and its policy positions.
      • Strong organisational skills and the ability to manage multiple projects simultaneously in a fast-moving and dynamic environment.
      In order to apply, please send us your CV/Resume in English.
      Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.
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