Office Services – People Experience London // Klarna

January 13, 2022

About Klarna
Klarna was founded in Stockholm, Sweden in 2005. Since then we’ve changed the banking industry forever. And now we’re creating the world’s smoothest shopping experience. We serve over 90 million consumers worldwide, and partner with 250,000 merchants – with a new merchant joining us every 8 minutes. Including some of the world’s leading brands, such as H&M, ASOS, IKEA, Adidas, Samsung and Lufthansa. Our offices are spread over 17 different markets, hosted by 5000+ employees from 100+ nationalities.
Who you are
We are looking for people who are inspired and committed to create a high performing organization and the optimal conditions for people to grow! We will be thrilled to provide you with the right environment and people for you to leverage your expertise to take Klarna’s people experience to the next level.
To be a good fit for People Experience at Klarna, you’ve probably found yourself thinking about the human side of things – what makes people tick and how organization’s can set people up for success using equitable people-centric design. Are you willing to challenge the status quo by delivering excellent service to your colleagues? Then we are looking for you!
Office Services falls under the People Experience track within the Business Operations Competence. Office Services is right in the heart of internal service at Klarna and we help with various tasks, within different departments, globally. This role is an important pillar when it comes to building our brand and culture here at Klarna. Success in this role means making the service work smoothly in the office and within the team’s tasks. You are at your best when given responsibility and freedom. You like to take on the initiative and to embrace change, as no day is the same, which makes the job so much more enjoyable! Your administrative skills are tremendous, and you have experience in service or office management. You love to create order out of chaos, and it will be your solution-oriented mindset that sets you apart from other candidates.

Your assignment:

    • Day-to-day business in the office
    • Administrative tasks and support
    • Organizing internal events and ‘fikas’
    • Communicating with suppliers
    • Stakeholder management
    • Working together with your global team
    • Identifying opportunities for processes and office management improvements

    What we expect from you:

      • Passion to drive employee experience to the next level
      • Good organizational and time management skills
      • Proactive and can-do attitude
      • Attention to detail

      You should have:

        • Excellent communication skills and fluency in English, additional languages are always helpful
        • A degree from a university or at least 3 years experience from working within a service-oriented role, preferably in office management or front desk
        What we offer you
        People Experience is all about designing, building and implementing world-class structures that lead to the best employee experience in our organization. Our focus is spread across a range of areas of expertise such as Mobility/ Relocation, Compensation and Benefits, Equity, People Business Partners, Labor Law and Employee Relations, Leadership, Learning and Development, People and Culture, Onboarding, Workplace (Corporate Real Estate), Physical Security, Office Services, People Systems (HRIS) and People Analytics. Across these, we look at the employee lifecycle holistically and analyze what we can optimize to equip everyone at Klarna with what they need in order to be successful. We proactively identify people challenges and work collaboratively on designing solutions never losing sight of our target audience and customer. 
        Here at Klarna, you are recruited for your competence, skill set and potential. That means you might work independently, in a team, or you can be called upon from time to time for different assignments around Klarna. What we promise you is a fast pace, challenging problems, and collaboration with many brilliant colleagues. Be ready for change, be ready to learn and be ready to challenge an organization to excel. Read more about our Leadership Principles here.
        Please Note: We are unable to offer any relocation support for these positions. However, we will gladly assist with work visa applications where required.
        Klarna is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. Please refrain from including your picture and age with your application.
        Visit the company website