Emerging Markets Sales Director // Twilio

October 2, 2019

The Who, What, Where and Why


Twilio is looking for a Sales Director to lead our expanding Emerging Markets team.  The right person for this role is a go-getter, who wants to develop and identify new revenue opportunities with new enterprise logos in the CEE, MEA and MED (excluding Italy and Spain) regions.

You should feel comfortable with selling a platform or SaaS, but if you have experience with Contact Centers, Messaging, Call Tracking and other communication solutions even better!

You have experience in opening new markets, setting up partnership, building teams, managing all monthly forecasting, and can support fiscal planning and revenue tracking for what is a complex multi-cultural region.

This person will have a solid track record of selling into all or some of the regions above and have cultural sensitivity for each of the very different regions.

You should have experience of managing (remote) teams and working as part of a pan-EMEA leadership team.


Collaborate with your team and internal cross-functional teams, to get the support required to open up markets and sell to the first customers in a country.

Have an understanding of the complex Regulatory and Partner landscape in each of the regions.

You talk with potential strategic customers, where you spend time learning about their needs, and then through consultation, develop a strategic plan to help their service thrive through the use of Twilio’s communication platform.

You expertly forecast your team overachieving on their goals, and deftly present your guidance to the EMEA VP.


This position can be located in any of our Regional ‘hub’ office in London, Munich, Dublin, Berlin or Paris. Regardless of location, you will enjoy our incredible perks: catered meals, snacks, game room, ergonomic desks, massages, bi-weekly All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; that strives to balance work and home life, that understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves. We seek people who naturally demonstrate our values, who are challenged by problems, empower others to thrive, people who can draw the owl and not be beholden to one playbook.


The Emerging Markets team is a strategic component to our go-to-market strategy. The team is responsible for opening new markets for Twilio and establishing ‘beach head’ customers and partnership and will work closely with our ‘Super Network’ team to establish the local Regulatory agreements to allow Twilio to deliver its services in a resilient and compliant manner.

Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. The Global Sales team plays an integral role in building out our customer base and bringing Twilio to developers, non-profits and enterprises to make an impact on their consumer engagement.

Twilio is truly unique; we are a company committed to your growth, your learning, your development and your entire employee experience. We only win when our employees succeed and we’re dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.

About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

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