EMEA Senior Employment Counsel // Twilio

September 23, 2019

Because you belong at Twilio

The Who, What, Where and Why


We are looking for an experienced employment attorney with deep experience in EMEA employment law to join our team of lawyers and paralegals. This job is for you if you are a motivated, self-starter who can own all aspects of the employment legal function in our EMEA offices and build strong relationships with our HR team and across all business units.  You have experience working closely with a strong sales team and knowledgeable about sales compensation plans, including but not limited to drafting leave of absence provisions, terms and conditions, and other sales provisions. You are also able to maintain your composure while tackling complex issues in a fast-paced environment. And, you possess a sense of humor and disdain for drama.


An engaging day for you will likely involve meeting with HRBPs on employee relations matters where you will leverage your expertise in European employment laws to provide practical advice that balances legal risks with company objectives.  You may also review and advise on company policies and practices, such as recruiting practices, employment agreements, sales compensation plans or the employee handbook. You will team with outside counsel on particular matters, and leverage their expertise to help navigate complex employment issues.  You should also expect something (or many things) unexpected to arise, and you will exercise your outstanding judgment to reset your priorities and communicate to your internal clients any altered expectations.

Specific responsibilities will include the following:

  • Provide day-to-day legal advice and support to Human Resources and management.
  • Advise on topics such as employee handbooks, policies and procedures; recruiting and hiring; employee relations; performance management; discipline and terminations; internal investigations; disability and accommodations; sick leave and other leaves of absence; working time; compensation and benefits; discrimination, harassment and retaliation; confidentiality and restrictive covenants; global M&A; and, contingent worker issues.
  • Our current focus areas are Europe, Middle East and Africa….with UK, Ireland, France, Germany, Eastern Europe as a priority.
  • Keep informed of significant labor and employment trends and decisions, legislation and rulings.
  • Draft and coordinate responses to requests for employment records, demand letters, and government audits and investigations.


Twilio’s legal team prides itself on the trust it has built across the business through consistently providing practical and sound legal advice. Your unique skill set and experience are critical to help support our thriving and growing business and reinforce the trust and partnership we have cultivated with teams across the company.

Twilio is committed to your growth, your learning, your development and your entire employee experience.  We only win when our employees succeed and we’re dedicated to helping you develop your strengths. We invest in weeks dedicated to tackling hard problems and creating your own ideas. We have a cultural foundation built on diversity, inclusion and innovation and we want you and your ideas to thrive at Twilio. Come join us.


This position will be in one of our beautiful offices in Dublin, London or SanFrancisco You will enjoy our office perks: free lunch on set days per week, snacks, massages and social events along with our monthly global All Hands and more. What you will also get to experience is a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience,  understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture where everyone is able to do and be the best version of themselves.

 About us:

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.

Twilio is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal opportunity regardless of race, color, ancestry, religion, gender, gender identity, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status and operate in compliance with the San Francisco Fair Chance Ordinance.

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