Product Manager // JustPark

September 9, 2019

We’re looking for a Product Manager to join the JustPark team and help us take our products to the next level. You’ll support the evolution of our B2C portfolio of products, including responsibilities across driver demand, acquisition and retention.

About the role

You’ll lead the execution of our Product Management activity across a core area of our B2C Product portfolio. That means identifying, defining onboarding, and evaluating new features for our 3m+ customers.

With JustPark being recognised as an innovative force in the industry, you’ll have the opportunity to bring both fresh approaches to solutions already existing in the market and also entirely new products to a market clamouring for change. You will work on user journeys across various platforms, including web, apps, touch screen kiosks and automated phone calls. Working with marketing, you’ll understand how to leverage our customer communications across CRM, email and push notifications to improve engagement and retention.

You’ll work closely with developers, product designers, user research and colleagues from across the company to define and manage the creation of new features and products in an industry ripe for disruption, delivering them to our ever-expanding user base.

Taking a data-driven approach, you’ll gather and analyse qualitative and quantitative data across all stages of the product development cycle. You’ll identify success measures, and employ a continual test and learn approach to iterate on new features

To give you more of an idea of the kind of projects you’ll be working on, here are just some of the initiatives our product team have delivered recently

  • Led the creation of a range of innovative digital and connected hardware products to fulfil the needs of partners and drivers
  • Led user-centric overhauls of driver and space owner pages (our apps have our recent redesign implemented, the website is partway through implementation).
  • Defined and delivered award-winning Android, iOS and Apple Watch apps
  • Launched and managed data-driven tests to validate internal hypotheses across the site and maximize driver conversion
  • Plumbed the depths of analytics packages to identify critical insights and drive prioritization decisions
About you

You’ll already be working in a product management role, with experience of delivering innovative consumer products. You’ll ideally have a track record of building scalable solutions. You might have worked on a product with a global reach or an international environment previously.

What you’ll definitely have are exceptional problem-solving skills. You’ll get our product in front of users to identify problems and formulate and test hypotheses to develop innovative solutions. Running data-driven experiments, customer research and user testing, you’ll develop a deep understanding of our 3m+ users and deliver new features that deliver on their needs.

We’re here to deliver a solution that makes life better for our customers. To do that you’ll need to see beyond just your role and understand how our business fits together. You’ll seek out people here at JustPark and externally who inspire you, educate you and show you new ways of working.

Outstanding analytical skills are absolutely essential. You’ll have a deep understanding of success metrics and the ability to measure product performance. But you’ll also have the ability to make decisions without perfect information. You’ll need to be comfortable with change in a fast-growth environment.

We want teams that enjoy spending time together. So we’ve built a culture that encourages teams to collaborate and get to know each other through regular events, away days and retreats. We also provide a freshly cooked lunch every day courtesy of our in-house chef.

Our teams work hard to make JustPark a success, so it’s important to us that they can share in that success. That’s why we offer stock offer options to every member of the team. We work hard to achieve some ambitious goals with the knowledge we’re building something truly valuable.

We trust that our team has the best interests of our customers at heart, which means we trust you to know what’s needed to get the job done. Whether that’s working the hours that suit you, setting you up for remote working or making sure you have the right kit, we’ll work with you to create the right environment for you to succeed.

We’re in this for the long term, and we have big ambitions for the future. To help us get there, we want to grow our own superstars from within. We fund additional training, provide mentoring and work with you to develop a career plan so we can help you get where you want to go, too.

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JustPark
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